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08.05.2026
Capture and report bugs directly from inside your editor — with full context, centralized tracking, and zero external tool setup.
Eddyter's Report a Bug feature lets users capture, describe, and submit bug reports directly from inside the editor — with all the context (browser, viewport, content state, reproduction steps) attached automatically.
No more "I'll remember to file this later." No more vague Slack messages. No more bug reports missing the one detail your engineers actually need.
When a user (or QA tester, or internal teammate) hits an unexpected issue inside an Eddyter-powered editor, they can submit a bug report without leaving the editor:
The whole loop takes 30 seconds and produces a bug report your engineering team can actually act on.
These two features sound similar but solve different problems. Worth knowing the difference:
Report a Bug | Suggest Feature | |
|---|---|---|
For | Things that are broken | Things you wish existed |
Trigger | Unexpected behavior | Missing capability |
Output | Bug ticket with reproduction context | Feature request with rationale |
Goes to | Engineering / QA backlog | Product roadmap |
Frequency | Spike during launches and QA | Continuous, especially in early product stages |
Most SaaS teams need both. Eddyter ships both as separate, clearly-purposed features so users always know which one to use.
What separates good bug reports from useless ones is context. A user typing "it's broken" tells you nothing. A bug report with browser version, screen size, and exact reproduction state tells you everything.
Eddyter's Report a Bug captures the context automatically:
Engineers receive a complete report instead of a guessing game.
Every reported bug lands in one centralized place. No CSV exports, no email triage, no Slack channels with screenshots that nobody can find later.
You get:
Bug reporting isn't a Chrome extension, a separate widget you have to wire up, or a third-party SaaS subscription. It ships with the standard Eddyter editor on every plan, including Free.
For developers integrating Eddyter into a SaaS product, that means:
Setup details are in the Eddyter Documentation. New to the editor? What is Eddyter? is a 2-minute walkthrough.
Email-based reports | Generic form (Typeform, etc.) | External visual tools (Marker.io, BugHerd) | Eddyter Report a Bug | |
|---|---|---|---|---|
In-app reporting | ❌ No | ⚠️ Partial | ✅ Yes | ✅ Yes |
Auto-context capture | ❌ Manual | ❌ Manual | ✅ Yes | ✅ Yes |
Inside the editor | ❌ No | ❌ No | ⚠️ Browser-wide overlay | ✅ Native to editor |
Subscription cost | Free | Free tier | Paid | Free on Eddyter |
Routes to issue tracker | ❌ Manual | ⚠️ Zapier needed | ✅ Yes | ✅ Yes |
Built for content workflows | ❌ No | ❌ No | ⚠️ Generic | ✅ Yes |
For SaaS teams shipping editors to their own users, the in-editor option is the only one that scales — your customers shouldn't need to install a Chrome extension to report a bug in your product.
QA testers can capture bugs in real time without breaking out of the test workflow. Each report comes with full reproduction context.
Beta users hit unexpected behavior the most. Make it effortless for them to report — and get back useful information instead of "it didn't work."
Customer-facing teams can flag user-reported bugs with attached context, dramatically speeding up triage.
Distributed engineering teams can report and triage bugs in shared internal docs and tools without context-switching.
Launches surface bugs at scale. Centralized in-context reporting prevents the firehose of vague Slack messages from drowning your engineers.
For platforms where users create content (CMS, knowledge base tools, doc platforms), bugs in the editor itself need to be reportable from inside the editor.
Modern SaaS products live and die by feedback velocity:
Eddyter's Report a Bug closes the loop with zero friction. If you're evaluating Eddyter end-to-end, Integrate Eddyter in 30 Minutes walks through full setup including bug reporting, AI features, and feedback collection.
Capability | Eddyter Report a Bug |
|---|---|
In-editor bug submission | ✅ Yes |
Auto-captured context | ✅ Yes |
Centralized issue feed | ✅ Yes |
API for issue-tracker sync | ✅ Yes |
Browser, viewport, OS detection | ✅ Yes |
Available on Free plan | ✅ Yes |
Works in React / Next.js apps | ✅ Yes |
External tool required | ❌ No |
Open the bug report panel from inside the editor, describe the issue, and submit. Context (browser, viewport, content state) is captured and attached automatically.
Browser and version, operating system, viewport size, content state at submission time, and the user's description. Optional fields can be configured for severity, category, and other metadata.
Yes. Submitted bug reports are accessible via the Eddyter API, so you can sync them with your existing issue tracker. See the Eddyter docs for the API reference.
Yes. Bug reporting is included on every Eddyter plan, including Free.
Yes. Eddyter is a drop-in React component, and Report a Bug is part of the standard editor — no extra configuration required.
Yes. The feature can be configured for anonymous, identified, or both — depending on your privacy and compliance requirements.
Report a Bug is for things that are broken. Suggest Feature is for things users wish existed. Both ship as part of Eddyter — see the comparison earlier in this page.
Bug reports are the rawest, most honest form of product feedback. The teams that capture them best are the teams that ship the most reliable products.
Eddyter's Report a Bug makes that capture mechanism native — built into the editor your users already trust, with the context your engineers actually need.
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